Is it your room, or the platform?
Step-by-step fixes for Microsoft Teams Rooms, Zoom Rooms and the AV kit around them, with live service status so you know before you pull a single cable.
Live Teams and Zoom status
Rule out a platform-wide outage before you start on the room.
Microsoft doesn’t offer a public status API, so live incidents can’t be shown here. These official pages have the real-time picture.
- Microsoft 365 status Public known-issues page, no sign-in needed
- Admin center service health Full detail and history, needs an admin sign-in
Open admin center service health ↗
Guided AV diagnostics
Pick a system, or search for a symptom.
Downloads
Checklists, templates and tools for keeping meeting rooms healthy.
AV knowledge quiz
Fifteen questions on room AV, Teams Rooms and Zoom Rooms.
Break room
Waiting on a firmware update? Play a round of Snake.
Ready?
Arrow keys or WASD, swipe, or use the buttons.
Send feedback
Spotted a wrong step, a missing fault, or have an idea? Tell us. It goes straight to the site owner.
Still stuck?
If the guided steps didn’t fix it, send us what you tried and we’ll pick up from there.